Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the details of our shipping services and policies:

Local Shipping within South Africa

We deliver nationwide across South Africa using The Courier Guy.

Orders are typically processed within 1–2 business days.

Delivery timelines vary by location but generally take 1–3 business days after dispatch.

Shipping charges are calculated at checkout and will be displayed before payment is completed.

International Shipping

• We ship internationally via Aramex.

• Delivery times vary based on destination but generally take 5-10 business days.

• Shipping fees are based on the destination and package weight, and are calculated at checkout.

Returns and Exchanges

• Customers are responsible for return shipping costs. Please ensure items are packaged securely when returning.

• Return shipping must be arranged by the customer using their preferred carrier. We recommend using a trackable service.

• We are not responsible for lost or damaged items during return shipping.

If you have any questions about shipping, feel free to reach out!